ReelSight Productions - Terms and Conditions

Welcome to ReelSight Productions. These Terms and Conditions govern your use of our services, including video production for corporate and commercial use, promotional video creation, social media video content development, reels production for Instagram and TikTok, post-production services (editing, colour grading), motion graphics and animation, drone videography, live event videography, and content strategy and consulting for video marketing. By engaging with our services, you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using any services provided by ReelSight Productions, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Services Provided

ReelSight Productions offers a comprehensive range of media production and marketing services including, but not limited to:

Specific project details, deliverables, timelines, and pricing will be outlined in a separate project proposal or agreement.

3. Client Responsibilities

The client agrees to:

4. Intellectual Property

Upon full payment for the services rendered, the client will generally be granted a license to use the final deliverables (e.g., video files) for their intended purpose as agreed in the project proposal. Unless explicitly stated otherwise in a separate agreement:

5. Payment Terms

Payment terms will be specified in the individual project proposal or invoice. Typically, a deposit is required upfront to commence work, with subsequent payments staggered based on project milestones or upon completion. All invoices are due within the agreed upon timeframe. Late payments may incur interest charges at a rate of 2% per month or part thereof, and may result in the suspension of services or delayed delivery of deliverables.

6. Revisions and Approvals

The number of included revisions will be specified in the project proposal. Additional revisions beyond the agreed scope may be subject to extra charges. All revisions must be requested in writing. Final approval of deliverables must also be provided in writing. Once approved, any further changes may incur additional costs.

7. Confidentiality

ReelSight Productions agrees to treat all confidential information provided by the client as private and proprietary, and will not disclose it to third parties, except as required for the execution of the project or by law.

8. Limitation of Liability

ReelSight Productions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. Our total liability for any claim arising out of or relating to these terms or our services shall not exceed the amount paid by you to ReelSight Productions for the specific services giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless ReelSight Productions, its directors, employees, agents, and affiliates, from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

10. Termination

Either party may terminate a project or agreement for cause, including a material breach of these terms, with written notice. Termination for convenience may be subject to a termination fee based on work completed and expenses incurred.

11. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or in connection with these Terms or the services provided by ReelSight Productions, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in Melbourne, Victoria, Australia in accordance with the Australian Centre for International Commercial Arbitration (ACICA) rules.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. We will provide notice of any changes by updating the "Last Updated" date on this document. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

ReelSight Productions

345 Flinders Lane, Level 8

Melbourne, VIC, 3000

Australia